Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you buy an item from me, contact me, or otherwise use my services through www.adrianreynolds.ie or its related sites and services.

What data do I collect?

To fulfil your order, you must give me certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to give me additional personal information (for a comission and bespoke custom order of artwork, for example), if you contact me directly.

How do I collect your data?

You directly give me with most of the data I collect. I collect data and process data when you:

  • Register online or place an order for any of my products or services;
  • Voluntarily complete a customer survey or give feedback on any of my message boards or via email;
  • Use or view my website via your browser’s cookies.

I may also receive your data indirectly from the following sources:

  • Payment providers.

Why I Need Your Information and How I Use It?

I rely on a number of legal basis to collect, use, and share your information, including:

  • as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
  • if necessary, to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  • as necessary for my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services.

How will I use your data?

I collect your data so that I can:

  • Process your order;
  • Manage your account;
  • Email you with special offers on other products and services I think you might like.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: four [4] years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Marketing

I will never knowingly pass or sell on your details to any third-party for marketing purposes. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop me from contacting you for marketing purposes or giving your data to any other third-party.

What are your data protection rights?

If you live in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

The right to access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

The right to change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

The right to object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

The right to data portability. You have the right to request that I transfer the data that I have collected to another organisation, or directly to you, under certain conditions.

If you make a request, I have one [1] month to respond to you. If you would like to exercise any of these rights, please contact me at ren@adrianreynolds.ie.

The right to complain. If you live in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit www.adrianreynolds.ie, it may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org.

How do I use cookies?

My website uses cookies in a range of ways to improve your experience on my website, including:

  • Keeping you signed in;
  • Understanding how you use my website.

What types of cookies do I use?

There are a number of different types of cookies, however, our website uses:

Functionality. I use these cookies so that we recognize you on my website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising. My website uses these cookies to collect information about your visit to my website, the content you viewed, the links you followed and information about your browser, device, and your IP address. I may sometimes share some limited aspects of this data with third parties for advertising purposes. I may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies?

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites?

This Privacy Policy does not apply to the practices of third parties that I do not own or control, or any third-party services you access via links to other websites through www.adrian reynolds.ie.

My privacy policy applies only to my website, so if you click on a link to another website, you should read their privacy policy.

Changes to my privacy policy

I keep this privacy policy under regular review and place any updates on this webpage. This privacy policy was last updated in January 2020.

How to contact me?

For purposes of EU Data Protection Law, I, Adrian Reynolds, am the data controller of your personal information. If you have any questions about my privacy policy, the data I hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact me at ren@adrianreynolds.ie.

How to contact the appropriate authority?

For EU customers, should you wish to report a complaint or if you feel that I have not addressed your concern in a satisfactory manner, you may contact the relevant Information Commissioner’s Office in your country.